PROFIRE WARRANTY

PROFIRE WARRANTY2018-04-04T19:04:02+00:00

PROFIRE GRILLS HAS THE MOST COMPREHENSIVE LIFETIME WARRANTY IN THE INDUSTRY

Backed by MHP, the company that started it all, with over 60 years of proven quality and friendly knowledgeable service. Our Lifetime Warranty actually means something.

Simply Put…
The ProFire Grill Warranty Exceeds the Competition

ProFire, LLC hereby warrants to the Original Purchaser of the ProFire Gas Grill that it will be free of defects in material and workmanship from the date of purchase as follows:

PROFESSIONAL & DELUXE SERIES MODELS

LIMITED LIFETIME WARRANTY

(AgainstRust Through)

  • Stainless Steel Body
  • Stainless Steel Carts & Shelves
  • Stainless Steel Hoods & Liners
  • Stainless Steel Heat Plates
  • Stainless Steel Lids
  • Stainless Steel Burners
  • Stainless Steel Drip Pans
  • Cooking Grids & Warming Racks
  • Gas Manifolds
  • Gas Valves

5-YEAR WARRANTY ON THE FOLLOWING:

  • Infrared Burners

2-YEAR WARRANTY ON THE FOLLOWING:

  • Cast Iron Burners
  • Lights & Electronics
  • All Other Components

LX SERIES MODELS

10-YEAR WARRANTY ON THE FOLLOWING:

(AgainstRust Through)

  • Stainless Steel Body
  • Smoker Tops
  • Lids
  • Carts
  • Cooking Grids
  • Stainless Steel Burners

5-YEAR WARRANTY ON THE FOLLOWING:

  • Infrared Burners

3-YEAR WARRANTY ON THE FOLLOWING:

(AgainstRust Through)

  • Stainless Steel Flavor Grids

1-YEAR WARRANTY ON THE FOLLOWING:

  • All remaining parts

When assembled and operated in accordance with the printed instructions accompanying it. ProFire requires reasonable proof of your date of purchase. Therefore, you must retain your sales slip or invoice. Grill must be registered within 60 days of purchase for warranty to be valid. This warranty is in effect for all grills purchased after April 1, 2018.

Grills in a commercial, community or multi-tenant application will have a 1 year warranty on all parts.

This Limited Warranty shall be limited to the repair or replacement of parts which prove defective under normal use and service and which on examinat ion, shall indicate to ProFire’s satisfaction, they are defective. Warranty is for parts only. There is no warranty for labor. Before returning any parts, contact the ProFire Customer Service Department. If ProFire confirms the defect and approves the claim, ProFire will elect to replace such parts without charge. If you are required to return defective parts, transportation charges must be prepaid. ProFire will return parts to the purchaser, freight or postage prepaid.

This Limited Warranty does not cover failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, vandalism, improper installation or improper maintenance or service, or failure to perform normal and routine maintenance, including but not limited to damage caused by insects within the burner tubes, as set out in the owner’s manual.

Discoloration due to exposure of chemicals either directly or in the atmosphere such as chlorine, fertilizers, lawn pesticides, and salt can affect the Stainless Steel components and for this reason does not full under the warranty terms. Deterioration or damage due to severe weather conditions such as hail, excessive humidity, hurricanes, earthquakes, tornadoes, or other acts of God are not covered by this Limited Warranty. Discoloration of Stainless Steel including but not exclusive to surface rust is normal and is not covered by this Warranty. Therefore the discoloration, surface rust or rust are not covered unless there is a loss of structural integrity or rust through.

There are no other express warrants except as set forth herein and any applicable implied warranties of merchantability and fitness are limited in duration to the period of coverage of this express written Limited Warranty.

ProFire is not liable for any special, indirect or consequential damages. All warranties are non-transferable and apply only to the original purchaser. Warranties are null and void if grills are put into commercial or community use. ProFire does not authorize any person or company to assume for it any other obligation or liability in connection with the sale, installation, use, removal, return, or replacement of its equipment; and no such representations are binding on ProFire. Implied warranty shall not extend beyond the duration of this written warranty. This warranty is in lieu of all other warranties expressed or implied and all other obligations or liability in connection with the sale of this appliance.